Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. If the product you have purchased from us arrives damaged, please contact us within 14 days of purchase at contact.sweetandlush@gmail.com with a picture(s) of your damaged item.

Once your claim has been assessed, we will send out a replacement to your original shipping address or alternatively, a refund will be processed to your original payment method. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Unfortunately, we will not accept change-of-mind returns or items that have already been used. As outlined above, if the item you have purchased from us is damaged or you receive the wrong item, please proceed to contact us so that we can evaluate the issue and make it right.